Privacy Policy

1. Introduction

This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website severnstainless.co.uk (the “Site”). We are committed to safeguarding your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using our Site, you agree to the practices described in this policy.

2. Who We Are

Company Name: Severnstainless ltd Registered Address: 20 Hazelwells road wv166dj Email: info@severnstainless.co.uk

3. What Personal Data We Collect

We may collect the following types of personal data:

Data you provide directly

Name

Email address

Phone number

Postal address

Payment information (processed securely by third‑party providers)

Any information submitted through contact forms or account registration

Data collected automatically

IP address

Browser type and version

Device information

Pages visited and time spent on the Site

Cookies and tracking technologies (see Section 10)

Data from third parties

Analytics providers (e.g., Google Analytics)

Payment processors

Advertising networks (if applicable)

4. How We Use Your Personal Data

We use your data to:

Provide and maintain our website

Process orders and payments

Respond to enquiries

Send service updates or marketing communications (with your consent)

Improve website performance and user experience

Ensure security and prevent fraud

Comply with legal obligations

5. Legal Bases for Processing

We process your personal data under the following legal bases:

Consent – when you opt in to marketing or cookies

Contract – to provide services you request

Legal obligation – for tax, accounting, or regulatory requirements

Legitimate interests – to improve our services, prevent fraud, and secure our systems

6. How We Share Your Data

We may share your data with:

Service providers (hosting, analytics, payment processors)

Professional advisers (legal, accounting)

Law enforcement or regulatory bodies (when required)

We do not sell your personal data.

7. International Data Transfers

Some service providers may process data outside the UK. When this happens, we ensure appropriate safeguards are in place, such as:

UK adequacy regulations

Standard Contractual Clauses (SCCs)

8. Data Retention

We keep your personal data only as long as necessary for:

Providing our services

Meeting legal obligations

Resolving disputes

Retention periods vary depending on the type of data.

9. Your Rights Under UK GDPR

You have the right to:

Access your personal data

Correct inaccurate data

Request deletion (“right to be forgotten”)

Restrict processing

Object to processing

Data portability

Withdraw consent at any time

Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, contact us at [Contact Email].

10. Cookies and Tracking Technologies

We use cookies to:

Enable website functionality

Analyse site traffic

Personalise content

Support marketing and advertising (if applicable)

You can manage or disable cookies through your browser settings.

A full Cookie Policy can be provided separately if needed.

11. Security

We use technical and organisational measures to protect your data, including:

Encryption

Secure servers

Access controls

Regular security reviews

However, no online transmission is 100% secure.

12. Links to Other Websites

Our Site may contain links to third‑party websites. We are not responsible for their privacy practices.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page.